Trigger a ticket action

Trigger a ticket action by ticket id.

SecurityJWT
Request
path Parameters
id
required
string
header Parameters
Workspace
required
string

The workspace identifier, which isolates API requests inside the provided workspace scope.

Example: corodevonmicrosoftcom_TX7T_u
Request Body schema: application/json
required
object (EventAction)

A ticket action, corresponding to an appropriate EventAction to trigger.

object

Additional data required for executing certain ticket actions. This is a key-value object, where the value format depends on the specific action type.

Ticket actions that require metadata:

  • addToDataGovernancePermissions
    • key: selectedSubEventTriggers
    • value: a list of data types aggregated by the event. These values correspond to one or more entries from the /tickets API response, under the ticketDetails.violatedDataTypes path.
Responses
200

Success

400

Bad request, validation error

401

Unauthorized request

403

Access forbidden

429

Too Many Requests

500

Internal server error

post/v1/tickets/{id}/actions
Request samples
application/json
{
  • "eventAction": "markAsProcessed",
  • "metadata": {
    }
}
Response samples
application/json
{
  • "ticketActionsStatus": { }
}